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The Hidden ROI in eDiscovery…Faster, Better, Cheaper…! Part II

The hidden ROI in eDiscovery…Faster, better, cheaper…!Ted O'Neil

Part II  Benchmarking: People, Process & Technology

Identifying all the key players in the legal & regulatory processes that request ESI (consumers) and why they need it…then find all the key players and stakeholders that identify, preserve & collect ESI and the tools currently in use to help to understand the processes and the level of effort associated with eDiscovery from an internal resource perspective as well as from the third party cost perspective…and to understand risk.

Each organization is unique…understanding who touches the process is critical…knowing this early saves resources in the long run!!

Most organizations face a mix of needs for ESI:

• Internal Audits & Board driven actions
• Regulatory Investigations
• State & Federal Litigation

Consumers of ESI may include:

• Human Resources
• Litigation Counsel
• Regulatory Affairs
• General Counsel
• Internal Audit

Personnel involved in Preservation & Collection of ESI may include:

• Security
• IT
• 3rd Parties / Service Providers
• Custodians
• Legal Service Providers
• Outside Counsel
• Internal Counsel
• Human Resources

Understanding all these different elements of the People, Process & Technology in your eDiscovery process is the key to controlling costs & mitigating risks.

Our team has developed an easy-to-use “eDiscovery ROI Calculator”, which is now available for the iPad.

If you would like to discuss this topic further…please comment below or send an email at ted.oneil@emc.com.

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One Response

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